Privacy Policy and Notice
Effective Date: 11/1/2025
Resilient Energy Solutions (“RES,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.resrentals.com or interact with us through other means such as email, phone, or in person.
By using our website or providing your information to us, you agree to the practices described in this policy.
1. Information We Collect
We collect information in several ways to provide and improve our services:
Information You Provide to Us
Contact information such as your name, email address, phone number, and company name
Billing and payment information when you rent or purchase equipment
Application data submitted through credit forms, contact forms, or employment applications
Communications sent to us via email, phone, or web forms
Information Collected Automatically
When you visit our website, we may automatically collect:
Device and browser information
IP address and general location data
Pages viewed and actions taken on the site
Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect to:
Provide and manage rental, sales, and service transactions
Respond to inquiries, requests, or customer support needs
Process credit applications and maintain customer accounts
Send important updates, invoices, and service notices
Improve our website, offerings, and customer experience
Comply with legal and safety requirements
3. How We Share Information
We may share information as needed to conduct our business operations:
With trusted vendors, service providers, and business partners who assist with billing, logistics, or technology services
Within the RES organization for internal administration and support
When required by law or to respond to valid legal processes
To protect the safety, rights, or property of RES, our employees, or customers
We do not sell or rent your personal information to third parties.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When no longer needed, data is securely deleted or anonymized.
5. Security
We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, use, or disclosure. However, no system or online transmission can be guaranteed 100 percent secure.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and analyze site performance. You can manage or disable cookies through your browser settings.
By continuing to use our website, you consent to the placement of cookies as described in this policy.
7. Your Privacy Choices
You may:
Opt out of marketing emails by clicking “unsubscribe” in any RES email
Request to update, correct, or delete your personal data by contacting us
Decline to provide personal information; however, this may limit our ability to provide certain services
8. Links to Other Websites
Our website may contain links to third-party sites not operated by RES. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies before providing any information.
9. Children’s Privacy
Our website and services are intended for business and commercial use only. We do not knowingly collect information from children under 16 years of age.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The updated policy will be posted on this page with a new effective date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Resilient Energy Solutions (RES)
9580 Pecue Lane Suite 202, Baton Rouge, LA 70810
Phone: (855) PWR - HVAC
Email: info@resrentals.com
Last Updated: November 1, 2025